Delete Your Supering Account

Permanently delete your account and all associated data. This action cannot be undone.

Supering AI Life Assistant by Supering Technology LLC

Warning: Account deletion is permanent and cannot be undone. All your data will be permanently deleted.

How to Request Account Deletion

Account deletion is currently handled by our support team. You can begin the process directly from the Supering app or by email.

In the app: Open Supering → Profile → Settings → scroll to Data & Privacy → Request account deletion... to launch an email draft with the required wording.

Or email us manually:

Send an email to: hello@supering.io

Subject: Supering Account Deletion Request

Include in your email:

  • Your Supering account email address.
  • Your full name (as registered).
  • Statement: "I request permanent deletion of my Supering account".

Processing time: Within 48 hours

What Gets Deleted

  • Your profile information (name, email, photo, bio).
  • All notes, tasks, reminders, and diary entries.
  • Goals and progress tracking data.
  • AI conversation history and prompts.
  • Files and photos you've uploaded.
  • Calendar integrations and synced events metadata.
  • Health and fitness data synced to the app.
  • Voice recordings and transcripts (if any stored).
  • App preferences and settings.
  • Subscription and payment information.
  • Push notification tokens.

What We Retain

For legal, security, and fraud prevention purposes, we may retain:

  • Anonymized analytics data (no personal identifiers).
  • Transaction records (required by law, anonymized after 90 days).
  • Records of deletion request for compliance.
  • Aggregated usage statistics (cannot be linked to you).

Data Retention Period

  • Account data: Deleted immediately upon request.
  • Backup systems: Purged within 30 days.
  • Cached content: Removed within 7 days.
  • OAuth tokens: Revoked immediately.
  • Health data: Deleted immediately (not retained in backups).
  • Anonymized analytics: Retained indefinitely (no personal data).

Before You Delete

Consider these alternatives:

  • Export your data: Go to Profile → Settings → Export My Data to download all your content.
  • Temporarily disable: Simply log out and take a break.
  • Delete specific content: Remove individual notes, tasks, or entries instead of the entire account.
  • Revoke integrations: Disconnect Google Calendar or health apps without deleting your account.

Third-Party Integrations

Deleting your Supering account does not automatically delete data from third-party services you connected:

  • Google Calendar: Events created remain in your Google Calendar (not deleted).
  • Apple Health / Google Fit: Your health data remains in those apps (we only read, not control).
  • OAuth tokens: Access permissions are revoked immediately.

Subscription Cancellation

If you have an active subscription, you must cancel it separately through your app store. Account deletion does not automatically cancel your subscription or issue refunds.

  • iOS: Settings → [Your Name] → Subscriptions → Supering → Cancel Subscription.
  • Android: Google Play Store → Menu → Subscriptions → Supering → Cancel Subscription.

Reactivation

Once deleted, your account cannot be recovered. You may create a new account with the same email after 30 days, but all previous data will be lost.

Need Help?

Email: hello@supering.io

Response time: Within 48 hours

Company: Supering Technology LLC

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